FAQ
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ASKED QUESTION Frequently Asked Questions
  • Q:Which countries are your products mainly exported to?

    Our products have been exported to multiple countries and regions such as Europe, Southeast Asia, the Middle East, South America, and Africa, and can provide corresponding support according to the certification requirements of different countries.

  • Q:What are your main products?

    The company's main products include broadband power line carrier, wireless temperature measurement systems, transmitters, flow meters, and automatic door controllers, which are widely used in various industrial fields.

  • Q:Do you support OEM/ODM?

    Yes, we have a professional R&D and engineering team that can customize development and production according to customers' drawings, samples, or functional requirements.

  • Q:What is your production lead time?

    Small batch of regular products takes 2 weeks, while large batch takes 4-6 weeks; The delivery time for customized products is evaluated based on specific needs, usually 4-6 weeks.

  • Q:What is your payment method?

    Support T/T, PayPal, Western Union and other methods; Large scale orders can negotiate more flexible payment terms.

  • Q:What certifications do you offer?

    CE certification can be provided according to customer needs.

  • Q:How long is the warranty period for your products?

    Generally, it is 12 months, and some products may have extended warranty, subject to the contract.

  • Q:Do you provide samples?

    Yes, we provide sample services.

  • Q:Do you provide technical support?

    Yes, we provide full technical support, including scheme design, debugging guidance, after-sales maintenance, etc.

  • Q:How long will it take to receive a response after the inquiry?

    We attach great importance to every inquiry. On weekdays, we will respond to inquiries within 12 hours of receiving them.